Products must be returned within 30 days of receipt. 

Items must be in their original condition, unopened, unused, and with all accompanying materials and packaging.

 Our team will guide you through the return procedure and provide the necessary instructions.  

Contact our customer service team at [contact email/phone number] to initiate the return process. Please provide your order number and

reason for return.

Once the returned items are received and inspected, we will notify you of the approval or rejection of your refund.  

If approved, the refund will be processed to your original method of payment within [number of days] business days.

Some items are non-returnable, including digital downloads such as e-books, audio files, or other downloadable materials, unless deemed

defective.

 Customers are responsible for return shipping costs unless the return is due to an error on our part or the product received is defective.

In the case of receiving a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as

applicable.

 For any inquiries or assistance regarding returns and refunds, please reach out to our customer service team at [email protected]

 Dr. Karen Store reserves the right to refuse returns that do not meet the above conditions or are outside the specified return period

Please review our Terms of Use, Privacy Policy, and Disclaimer sections for comprehensive information about using our services and products

Subscribe to our newsletter by entering your email in the provided box at the bottom of the page. Stay informed about new releases, events, and exclusive offers!